We are looking for a confident and customer-focused Telecaller to connect with potential and existing customers over the phone.The candidate should have excellent communication skill,a positive attitude,and the ability to build rapport with customers while promoting the company's products or service.
Key responsibilities:
- Make outbound calls to prospective and existing customers.
- Handle inbound customer inquiries professionally and courteously.
- Resolve customer queries and escalate issues when required.
- Build and maintain strong customer relationships.
- Generate and qualify leads through telephonic conversations.
- Maintain accurate records of customer interactions and update CRM/software.
Qualification:
- Excellent verbal communication skills.
- Higher Secondary (12th Pass), Diploma, or Bachelor's Degree in any discipline.
- Freshers or candidates with up to 2 years of experience in telecalling, telesales, or customer service.
- Basic computer knowledge and MS Office proficiency.
- Ability to handle customer objections professionally.
- Positive attitude and willingness to learn.
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Flexible schedule
- Paid sick time
- Provident Fund
Work Location: In person
