Company: Woodrock Infotech Company
Job Title: Customer Care Executive (Inbound Voice Process)
Location: IT Park, Sahastradhara Road, Dehradun
Experience Required: 6 Months – 1 Year
Age Limit: Maximum 33 Years
Shifts: Fixed day shifts
Job Description
Woodrock Infotech Company is looking for experienced and enthusiastic Customer Care Executives (Inbound Voice Process) to join our team. The ideal candidate must have prior experience in a Customer Care Executive (CCE) role within the BPO industry and excellent communication skills.
Key Responsibilities
- Handle inbound customer calls professionally and efficiently.
- Resolve customer queries and provide accurate information.
- Deliver exceptional customer service and ensure customer satisfaction.
- Maintain accurate records of customer interactions.
- Follow company policies, procedures, and quality standards.
Eligibility Criteria
- Minimum 6 months to 1 year of experience as a Customer Care Executive (CCE) in the BPO industry (mandatory).
- Excellent verbal communication skills in English.
- Strong customer service and problem-solving abilities.
- Basic computer proficiency.
- Ability to work in a fast-paced environment.
- Maximum age: 33 years.
Job Location:
IT Park, Sahastradhara Road, Dehradun
Contact Details
HR: Himani Sharma
Contact Number: 9897494412
Interested candidates can call or WhatsApp their updated resume to the above contact number. Apply now and become a part of Woodrock Infotech Company.
Pay: ₹15,000.00 - ₹23,000.00 per month
Work Location: In person
