Glow Shop LLP
About Us
Glow Shop LLP is the e-commerce subsidiary of Glow - Skin | Beauty | Wellness, a luxury cosmetology and wellness clinic founded with a vision to redefine aesthetic care through advanced dermatology, premium skincare solutions, and exceptional client experiences.
As we expand into the digital commerce space, we are looking for a dynamic, strategic, and entrepreneurial E-Commerce Head to lead the launch, operations, and growth of our online skincare and wellness platform.
Position: E-Commerce Head
Location: Hyderabad
Experience: 4–8 Years
Employment Type: Full-Time
Role Overview
We are seeking a highly driven and strategic E-Commerce Head to lead the end-to-end development, launch, operations, and growth of our upcoming e-commerce business. The ideal candidate should possess strong expertise in digital commerce, skincare/beauty retail, online consumer behaviour, growth marketing, marketplace management, and customer experience.
This role requires someone who can build systems from the ground up, work closely with leadership, and scale a premium beauty and wellness brand digitally.
Key Responsibilities
E-Commerce Strategy & Business Growth
- Develop and execute the overall e-commerce growth strategy aligned with the brand vision.
- Lead the launch and management of the company’s e-commerce website and digital storefront.
- Drive revenue growth, online sales performance, customer acquisition, and retention.
- Identify opportunities for product expansion, subscriptions, bundles, and loyalty programs.
Website & Platform Management
- Oversee website development, UI/UX coordination, functionality, and optimization.
- Ensure smooth website performance, mobile responsiveness, and seamless customer journeys.
- Coordinate with developers, designers, and third-party vendors for updates and integrations.
- Monitor conversion rates and continuously improve user experience.
Marketplace & Online Sales
- Manage brand presence across marketplaces such as Amazon, Nykaa, Flipkart, etc.
- Handle product listings, pricing strategies, inventory synchronization, and promotional campaigns.
- Ensure accurate product content, imagery, and SEO optimization.
Digital Marketing & Performance
- Collaborate with marketing teams on Meta Ads, Google Ads, influencer campaigns, email marketing, and CRM initiatives.
- Analyze campaign performance, ROAS, CAC, customer insights, and digital growth metrics.
- Build strategies for organic traffic, retention marketing, and repeat purchases.
Operations & Inventory Management
- Coordinate with logistics, warehouse, procurement, and clinic operations teams.
- Ensure smooth order fulfillment, returns management, and inventory tracking.
- Implement SOPs for e-commerce operations and customer support workflows.
Analytics & Reporting
- Monitor KPIs including sales, traffic, conversion rate, AOV, retention, and customer satisfaction.
- Generate weekly and monthly business reports for leadership.
- Use data-driven insights to optimize performance and scale operations.
Team Leadership
- Build and manage the e-commerce team including operations, marketing, customer support, and content.
- Collaborate cross-functionally with doctors, branding, finance, and operations teams.
Required Skills & Qualifications
- Master’s degree in Business, Marketing, E-Commerce, or related field.
- MBA preferred.
- 4+ years of experience in e-commerce, D2C brands, beauty/skincare retail, or online business management.
- Strong understanding of Shopify, WooCommerce, or similar platforms.
- Experience with Meta Ads, Google Analytics, SEO, CRM tools, and marketplace management.
- Excellent analytical, leadership, and problem-solving skills.
- Strong understanding of luxury consumer behaviour and premium brand positioning.
Preferred Profile
- Experience working with skincare, beauty, wellness, fashion, or luxury brands.
- Entrepreneurial mindset with ability to build and scale operations independently.
- Strong aesthetic sense and understanding of premium customer experiences.
- Passion for skincare, formulations, beauty trends, and digital commerce innovation.
What We Offer
- Opportunity to build and lead a fast-growing luxury beauty e-commerce vertical.
- Dynamic and growth-oriented work environment.
- Direct collaboration with founders and leadership.
- Competitive salary with performance-based incentives.
- High ownership and leadership exposure.
Note
If you are passionate about skincare, luxury beauty, digital commerce, and building brands from the ground up, we would love to hear from you.
Pay: ₹55,000.00 - ₹80,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
