Job Title: Fresher - Application Support Executive
Location: Madurai
Experience: Fresher
Qualification: Any UG/PG Degree
Employment Type: Full-Time
Job Description
We are looking for enthusiastic and motivated Freshers to join our Application Support Team. The candidate will be responsible for providing technical and functional support to users, resolving application-related issues, and ensuring smooth operation of business applications.
Key Responsibilities
- Provide first-level support for application-related issues.
- Monitor application performance and report incidents.
- Troubleshoot and resolve user queries within defined timelines.
- Coordinate with internal teams for issue escalation and resolution.
- Maintain support tickets and update issue status regularly.
- Prepare and maintain documentation for common issues and solutions.
- Assist users with application usage and basic training.
Required Skills
- Basic knowledge of computer applications and software systems.
- Good communication and problem-solving skills.
- Willingness to learn new technologies and business applications.
- Ability to work in a team environment.
- Basic understanding of MS Office tools.
Contact Details
Vigneshwaran M – HR
Mobile: 7708877258
Email: [email protected]
Work Location: In person
