We are looking for a skilled and customer-focused Service Engineer to provide installation, maintenance, troubleshooting, repair, and technical support for company products/equipment. The candidate will be responsible for ensuring equipment operates efficiently and resolving customer technical issues within the required time.
Key Responsibilities
- Install, commission, and maintain equipment/machinery at customer locations.
- Attend customer complaints and provide timely technical support.
- Diagnose and troubleshoot electrical, mechanical, and technical issues.
- Carry out preventive and breakdown maintenance.
- Perform equipment inspection, testing, and repair.
- Prepare service reports after completing service visits.
- Maintain proper records of service activities, spare parts, and replaced components.
- Coordinate with customers to schedule service visits.
- Explain equipment operation and basic maintenance procedures to customers.
- Identify recurring technical issues and recommend corrective actions.
- Coordinate with the production, sales, and technical teams when required.
- Ensure service activities are completed according to company quality and safety standards.
- Travel to customer locations as required.
Required Qualifications
- Diploma / ITI / B.E. / B.Tech in Mechanical, Electrical, Electronics, Mechatronics, or a related field.
- 1–3 years of experience in service, maintenance, installation, or technical support.
- Good troubleshooting and problem-solving skills.
- Basic knowledge of electrical/mechanical systems.
- Good communication and customer-handling skills.
- Ability to read technical drawings/manuals.
- Willingness to travel to customer locations.
- Basic knowledge of MS Office / Google Sheets / service reporting.
Pay: ₹15,000.00 - ₹30,000.00 per month
Work Location: In person
