Provide L2/L3 Murex Infrastructure Production Support.
Manage and monitor Murex application services, production servers, EOD processes and batch jobs.
Troubleshoot Murex application, infrastructure, connectivity and performance-related production issues.
Support Murex deployments, patches, upgrades and production releases.
Monitor EOD/BOD processing, identify failures and coordinate with relevant teams for resolution.
Perform Unix/Linux administration and shell scripting for monitoring and automation.
Work with Oracle/SQL databases for production troubleshooting and analysis.
Monitor system resources including CPU, memory, disk space and application processes.
Perform Murex service start/stop/restart activities and investigate service failures.
Support connectivity and interfaces with upstream/downstream systems and market data feeds.
Coordinate with Murex vendor, application, database, network and infrastructure teams for production issue resolution.