Role Summary:
The Key Account Manager will be responsible for managing and scaling Brand Chupps’ key business accounts across marketplaces, distributors, partners, and enterprise clients. The role focuses on revenue growth, account expansion, strategic partnerships, and long-term business relationships.
Key Responsibilities:
- Manage and grow key accounts & strategic partners
- Build strong relationships with buyers, category managers, and decision-makers
- Act as the main point of contact for assigned accounts
- Drive monthly & quarterly revenue targets
- Identify upsell, cross-sell, and expansion opportunities
- Execute growth plans for each key account
- Improve GMV, margins, and profitability
- Coordinate with supply chain, warehouse, marketing, finance, and ops
- Ensure smooth order flow, fulfillment, and delivery
- Resolve escalations and operational bottlenecks
- Prepare account-wise business plans
- Forecast demand & sales
- Track KPIs and performance dashboards
- Share weekly/monthly MIS reports
Skills Required:
- Strong negotiation & communication
- Relationship-building mindset
- Strategic planning
- Data-driven thinking Problem-solving Commercial understanding Stakeholder management High ownership & accountability
Qualifications:
- Graduate / MBA preferred 2–6 years experience in Key Account Management, E-commerce sales, D2C brands, Marketplace management, B2B partnerships
- Key KPIs: Revenue growth per account Account retention GMV growth Margin improvement Order fulfillment SLA Client satisfaction Repeat business Business expansion per account
Pay: ₹400,000.00 - ₹500,000.00 per year
Benefits:
Work Location: In person
