IT and Network Technician - Field Team
Key Responsibilities
On Site, screen level Technical Support, Troubleshooting & Configuration
Deploy & Configure: Install, configure, and test network hardware, including routers, switches, NUC (Minicomputers), WIFI, LAN, IP Configuration, CCTVs, LED Screens etc
Hardware Setup: Set up, maintain, and repair site (screen) level hardware.
Maintenance: System Upgrades, Software updates, Settings, report hardware level decay, failure and replacements of the same.
Network Troubleshooting & Maintenance
Infrastructure: Troubleshoot connectivity issues, routing problems, IP conflicts, etc.
ISP Coordination: Work directly with Internet Service Providers (ISPs) to resolve outages or performance bottlenecks during deployments.
Service Logging: Maintain service logs and swipe / revisit schedules. Coordinate with service centres for repairs and returns.
SLA Compliance: Respond and resolve site level issues within established Service Level Agreements (SLAs)
Qualifications & Skills
Networking Foundations: Good understanding of IP networks, DNS, DHCP and other networking issues. Configuration and deployment of other hardware like switches, routers, CCTV cameras etc. Wired and WIFI set ups. Cabling knowledge, Typically RJ45 crimping and use.
OS, BIOS familiarity - Expert Level
Hardware Proficiency: Proven experience diagnosing and performing physical repairs (swaps, testing etc).
Logistics: Valid 2-wheeler driver’s license and preferably a vehicle are required. Must be comfortable carrying technical equipment and climbing on to the site / screen / billboard.
Willingness to work in rotating shifts (7am to 4pm / 2pm to 11 pm), flexible hours as per requirement.
Experience & Education
Experience: 2–3 years of experience in a support, network administration, or dedicated field service technician role. Freshers with good understanding and knowledge can also apply.
Education: Bachelor’s degree + IT training course completion or equivalent Diploma
Knowledge of LEDs and its components and the troubleshooting for the same would be a plus.
We Offer
Training for our networks and specialised software’s
Continuous training for IT and Networking as a whole
Kitting including safety equipment
Salary bracket - Best in class, commensurate with experience and qualifications - Rs. 25000 to Rs. 30000 pm
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
Education:
Location:
- Mumbai, Maharashtra (Mumbai) (Required)
Work Location: In person
