Specialist - BCM - Commercial Leasing & Lending
Ready to turn bold ideas into real-world impact?
At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description
Responsibilities:
- Investigate and resolve fraud cases using tools such as LexisNexis, Data Tree, Emailage, Snowflake, SQL, and analytical platforms.
- Investigate, respond to, and resolve routine and high-risk borrower complaints, including social media disputes (BBB, Yelp, Facebook).
- Handle consumer disputes related to FCRA and ensure regulatory compliance during investigations.
- Gather and analyze evidence through loan material reviews, forensic accounting, call listening, transaction analysis, data analytics, and customer interviews.
- Conduct end-to-end investigations to identify fraudulent schemes, suspicious behaviors, and responsible parties.
- Support legal and compliance teams by performing investigations requested by internal and external counsel and drafting preliminary findings and recommendations.
- Collaborate with internal stakeholders to detect, address, and prevent future fraud occurrences.
- Assist in developing and implementing risk-based fraud prevention controls and monitoring strategies.
- Identify fraud trends, anomalies, and emerging risks through proactive analysis and investigative research.
- Prepare comprehensive investigative reports to summarize findings, actions taken, root cause analysis, and recommendations.
- Support enhancement of fraud detection systems, workflows, and investigative tools.
- Assist with training and knowledge-sharing initiatives for vendor teams and fraud investigators.
- Drive process improvement initiatives to streamline Fraud & Complaints operations.
- Execute special projects and perform additional duties as assigned.
- Strong organizational skills, attention to detail, and problem-solving abilities.
- Ability to identify patterns, suspicious activity, fraud trends, anomalies, and high-risk behaviors using analytical techniques.
- Strong online investigative research and open-source intelligence (OSINT) skills. Hands-on experience reviewing loan documentation, financial transactions, and fraud indicators.
- Hands-on experience reviewing loan documentation, financial transactions, and fraud indicators.
- Knowledge of lending regulations and compliance requirements including FCRA, SCRA, Reg Z, UDAAP, BSA/AML, TILA, and OFAC.
Experience with tools such as Microsoft Office Suite, LexisNexis, Snowflake, SQL, Data Tree, Emailage, and fraud detection platforms is a plus.
Qualifications
Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics
Certifications
Certified Anti-Money Laundering Specialist (CAMS) - Professional School of Indian Banking (PSIB)Professional School of Indian Banking (PSIB), Certified Compliance Officer (CCO) - VskillsVskills, Certified Financial Analyst (CFA) - SkillabSkillab, Certified Risk Professional (CRP) - UdemyUdemy
Required Skills
Commercial Loan Origination, Commercial Mortgage Lending, Leasing, Loan Servicing, Real Estate Leases
Language
English (Required)
Language Proficiency -
Advanced - C1
Additional Job Location -
Job Type
Regular
Master Skill List -
BCM - Commercial Leasing & Lending
Remote Type -
Hybrid
Work Shift -
Night Job (India)
Why join Genpact?
- Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
- Make an impact – Help global enterprises solve business challenges that matter
- Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
- Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
- Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
