Key Responsibilities:
- Coordinate watch service and repair requests with customers, service centers, and internal teams.
- Track service status and ensure timely updates to customers.
- Prepare job cards, invoices, and service-related documentation.
- Maintain accurate service records and MIS reports.
- Follow up on pending repairs, spare parts, and warranty claims.
- Coordinate logistics for watch dispatch and receipt.
- Handle customer queries related to service timelines and repair status.
- Ensure smooth communication between showroom teams and the service department.
Qualification: Any degree
Experience: Min 2 years in back office
Good communication and coordination skills.
Location: Marine drive, Ernakulam
Pay: ₹16,000.00 - ₹20,000.00 per month
Benefits:
Work Location: In person
