Job Description – Front Office Receptionist
Job Title: Front Office Receptionist
Experience: 0–5 Years
Qualification: Any Graduate
Department: Front Office / Administration
Job Summary
We are looking for a friendly, well-presented, and customer-focused Front Office Receptionist to manage the front desk and provide excellent customer service. The ideal candidate should possess strong communication skills, a professional attitude, and the ability to handle administrative and reception duties efficiently.
Key Responsibilities
- Welcome and assist visitors, patients, and clients in a courteous and professional manner.
- Manage the front desk and ensure a pleasant reception experience.
- Answer, screen, and direct incoming phone calls.
- Schedule and confirm appointments.
- Maintain visitor records and front office registers.
- Handle billing, payment collection, and issue receipts as required.
- Verify billing details, pricing, discounts, and applicable taxes before processing invoices.
- Coordinate with internal departments to ensure smooth customer service.
- Respond to customer inquiries through phone, email, and in person.
- Maintain accurate customer records in the system.
- Ensure the reception area is clean, organized, and presentable at all times.
- Perform general administrative tasks such as filing, data entry, and document management.
- Handle incoming and outgoing correspondence.
- Support the management team with other administrative responsibilities as assigned.
Required Skills
- Good verbal and written communication skills.
- Excellent customer service and interpersonal skills.
- Basic computer knowledge (MS Office, email, billing software/CRM).
- Strong organizational and multitasking abilities.
- Positive attitude with a professional appearance.
- Ability to work in a fast-paced environment.
- Attention to detail and accuracy.
Eligibility Criteria
- Qualification: Any Graduate
- Experience: 0–5 years (Freshers are welcome to apply.
Pay: ₹15,000.00 - ₹17,000.00 per month
Benefits:
Work Location: In person
