Required IT Executive for IT Company
Location : S.G Highway
Skills : Sales/ Back Office
Job Description :
Key Responsibilities
*Pre-Sales Support
* Handle incoming inquiries from customers through phone, email, WhatsApp,
and other channels.
* Understand customer requirements and coordinate with technical teams for
solution inputs.
* Prepare and share quotations, proposals, stock, and product information.
* Maintain and update lead data in CRM or sales tracking systems.
* Follow up with prospects to schedule meetings, demos, and discussions.
*Customer Relationship Management
* Build and maintain positive relationships with customers.
* Address customer queries promptly and professionally.
* Ensure high levels of customer satisfaction through effective coordination.
Required Skills
* Excellent verbal and written communication skills.
* Strong coordination and follow-up abilities.
* Good knowledge of MS Office (Excel, Word, PowerPoint). and Zoho
* Ability to manage multiple tasks and meet deadlines.
* Basic understanding of sales processes and customer handling and inventory
management.
* Experience with CRM software like Zoho will be an added advantage.
* Knowledge of Digital marketing and Social media
Qualifications
* Bachelor’s degree in Business Administration, Commerce, Marketing, or a
related field.
* 1–3 years of experience in Pre-Sales, Sales Coordination, Operations and Inside
Sales.
Pay: ₹18,000.00 - ₹22,000.00 per month
Work Location: In person