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Customer Service Executive

Rrayze Business Solutions
Delhi

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Job details

₹3,50,000 - ₹4,50,000 a year

Qualifications

Computer Science
Customer service
Bachelor's degree
Communication skills
Information Technology

Full job description

We have following Job Opportunity with our Client leading in Education Tech Start-up :-

Position: Customer Service Executive

Experience: 1 year

Location: Delhi

CTC – 3.5-4.5 LPA

Education: Bachelor’s degree or B Tech Computer Science/Information Technology

Key Responsibilities :

- Maintains customer satisfaction by providing problems-solving resources.
- Manage Client Portfolios
- Analyse Customer Data and improve customer experience
- Sustain business growth and profitability by maximising value
- Minimise customer churn
- Handle and resolve customer requests
- Highly organised and able to multi-task
- Self-driven and proactive in nature
Customer Service Executive Requirements
- Batchers degree or equivalent
- Candidates should have minimum 1 year of experience in Customer service department.
- knowledge of customer success process
- Experience working with a CRM
- Ability to deliver engaging presentations
- Attention to details and good problem-solving skills
- Excellent Interpersonal skills
- Excellent written and verbal communication

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