Role description
Salesforce Administrator
Preferred Location: Hyderabad / Coimbatore or Open for any LTM Locations
Experience: 5-8 Years
Role Description
Functional Ownership Declarative configuration of Sales Cloud Bullhorn Connexys and Byner to align with business recruitment and financial workflows
Portal Management Configure and maintain the Experience Cloud environment
Byner Portal managing themes branding navigation and external user access
2nd Level Support Serve as the escalation point for the helpdesk resolving technical and handling issues related to the supported applications
Process Automation Design test and deploy Salesforce Flows to automate the applications
Integration Monitoring Perform daily health checks on logs identify and resolve data mapping or validation errors at the functional level
Platform Monitoring and maintenance Ensure availability performance and security of the platform Prepare and install patches and updates
Scrum Participation Active involvement in Sprint ceremonies translating business needs into detailed User Stories with clear Acceptance Criteria
Create increments together with team members and requestors
Required Skills
Declarative development Knowledge of Flow Builder Validation Rules Setup and Sharing Architecture
Technical and end user documentation
Salesforce platform good knowledge of the Salesforce platform features setup and applications like Sales Cloud and Marketing Cloud
Experience Cloud Proven ability to build and manage sites using Experience Builder
Marketing Cloud Understanding of Marketing Cloud classic and next generation configuration and integration
Managed Package Proficiency Functional understanding of Bullhorn Connexys and Byner
Security Access Expertise in Permission Sets and sharings
Platform Security Understanding of security settings and incident management
Software Lifecycle deployment of releases and changes between sandboxes and production environment CICD pipelines using tools like GitHub VSCode Jira
Vendor management Communication with vendors like Salesforce or Bullhorn to solve issues prepare and implement software patches and packages
Experience Soft Skills
Experience 5 years as a Salesforce Admin
Scrum Proven experience of working in an Agile Scrum team
Communication High English proficiency ability to translate technical jargon for business stakeholders Ability to solve support tickets with the end user and 3rd Level
Support German language proficiency favourable
Mindset Agile team player confident creative communicative proactive willingness to take over tasks responsibilities and ownership and to work independently
Skills
Mandatory Skills : Salesforce Administration
About LTM
LTM is an AI-centric global technology services company and the Business Creativity partner to the world’s largest and most disruptive enterprises. We bring human insights and intelligent systems together to help clients create greater value at the intersection of technology and domain expertise. Our capabilities span integrated operations, transformation, and business AI — enabling new ways of working, new productivity paradigms, and new roads to value. Together with over 87,000 employees across 40 countries and our global network of partners, LTM — a Larsen & Toubro company — owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship. Candidates shall be solely responsible for verifying the credentials of any agency/consultant that claims to be working with LTM for recruitment. Please note that anyone who relies on the representations made by fraudulent employment agencies does so at their own risk, and LTM disclaims any liability in case of loss or damage suffered as a consequence of the same. Recruitment Fraud Alert - https://www.ltimindtree.com/recruitment-fraud-alert/
