Hospital Front Desk Executive who can efficiently handle patient inquiries, appointments, and walk-ins while converting inquiries into confirmed treatments. The candidate should have excellent communication skills, a patient-centric approach, and experience in hospital or healthcare front office operations.
Key Responsibilities:
- Handle patient calls, walk-ins, WhatsApp, and online inquiries.
- Convert patient queries into confirmed consultations and treatments.
- Schedule appointments and coordinate with doctors.
- Follow up with prospective patients to maximize conversions.
- Maintain accurate patient records in the hospital system.
- Deliver excellent patient service and ensure a smooth front desk experience.
Required Skills:
- 5 8 years of hospital front desk/reception experience.
- Strong communication and patient counseling skills.
- Good follow-up and treatment conversion ability.
- Knowledge of hospital software/MS Office is preferred.
- Presentable, organized, and customer-focused.
Pay: ₹35,000.00 - ₹45,000.00 per month
Application Question(s):
- How many years of experience do you have as a Hospital Front Desk Executive?
- Have you handled patient inquiries and converted them into confirmed consultations/treatments?
- Are you comfortable managing calls, walk-ins, WhatsApp, and online patient queries?
- Are you comfortable achieving patient conversion/follow-up targets?
- What is your current CTC and expected CTC and Notice Period ?
- Are you comfortable for Vasant Vihar Delhi ?
Work Location: In person
