Telecaller Executive – Job Description
Job Title: Telecaller Executive
Location: Ernakulam
Salary: ₹20,000 – ₹25,000 per month + Attractive Incentives
Job Summary
We are seeking a proactive and customer-focused Telecaller Executive to manage lead generation, follow-ups, and admissions support. The ideal candidate should have excellent communication skills and the ability to engage effectively with prospective students and customers.
Key Responsibilities
- Make outbound calls to prospective students and customers.
- Explain courses, programs, and services in a professional manner.
- Follow up with inquiries and nurture leads.
- Schedule appointments for counselors and sales executives.
- Maintain accurate call logs and CRM records.
- Handle customer queries and provide timely assistance.
- Achieve daily and monthly lead generation targets.
Eligibility Criteria
- Plus Two / Degree qualification.
- Strong communication skills in Malayalam and English.
- Basic computer knowledge and MS Office proficiency.
- Freshers and experienced candidates can apply.
Preferred Skills
- Experience in telecalling, customer service, or sales.
- Strong convincing and negotiation abilities.
- Good interpersonal and relationship-building skills.
- Ability to work in a target-driven environment.
Benefits
- Attractive incentive structure.
- Career growth and promotion opportunities.
- Professional training and development support.
- Friendly and growth-oriented work culture.
Job Type: Full-time
Industry: Education / EdTech / Customer Service
Location: Ernakulam
Salary: ₹20,000 – ₹25,000 per month + Incentives
Experience: Freshers & Experienced Candidates Welcome**.**
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
