Job Responsibilities
* Handle back-office sales coordination and customer communication.
* Follow up with customers and plastic converters for POs, orders, dispatches, payments, and outstanding dues.
* Coordinate with Sales, Accounts, Production, Stores, and Dispatch teams.
* Maintain customer records, PO status, payment follow-ups, and sales MIS.
* Respond to customer queries through calls, emails, and WhatsApp.
* Ensure timely follow-up and closure of pending customer requirements.
Requirements
* CIPET qualification with good knowledge of the plastic industry preferred.
* Excellent written and verbal communication skills.
* Good follow-up, coordination, and interpersonal skills.
* Proficiency in MS Excel, Word, and Email.
* Proactive, organized, and customer-focused approach.
Work Location: In person
