Job Title: Front Desk Receptionist
Department: Administration / Front Office
Location: Madhupur, Jharkhand
Employment Type: Full-time
Experience: 0–3 years
Job Summary
We are looking for a friendly, professional, and organized Front Desk Receptionist to manage our reception area and serve as the first point of contact for visitors, clients, and employees. The ideal candidate should have excellent communication and interpersonal skills, a pleasant personality, and the ability to handle multiple administrative tasks efficiently.
Key Responsibilities
- Greet and welcome visitors, clients, and employees in a professional manner.
- Manage the reception desk and ensure a neat and welcoming front-office environment.
- Answer, screen, and direct incoming phone calls to the appropriate department or person.
- Handle incoming and outgoing emails, correspondence, courier, and postal services.
- Maintain visitor records and issue visitor passes when required.
- Schedule and coordinate meetings, appointments, and conference room bookings.
- Receive and distribute documents, parcels, and other deliveries.
- Provide basic information about the company, departments, and services to visitors and callers.
- Maintain records, registers, and other front-office documentation.
- Coordinate with housekeeping, security, administration, and other departments as required.
- Assist with general administrative and clerical tasks.
- Monitor office supplies and inform the concerned person when replenishment is required.
- Maintain confidentiality of company and employee information.
- Perform any other duties assigned by the management.
Required Skills & Qualifications
- 0–3 years of experience in reception, front office, customer service, or administration.
- Excellent verbal and written communication skills.
- Good knowledge of MS Office (Word, Excel, Outlook/email).
- Professional appearance and a pleasant, customer-friendly attitude.
- Strong organizational and time-management skills.
- Ability to multitask and work under pressure.
- Good telephone etiquette and interpersonal skills.
- Basic knowledge of office administration procedures.
- Fluency in English and the local language is preferred.
Key Competencies
- Communication Skills
- Customer Service Orientation
- Professionalism
- Time Management
- Attention to Detail
- Problem-Solving
- Teamwork
- Multitasking
- Positive Attitude
- Confidentiality
Pay: ₹12,000.00 - ₹20,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Health insurance
- Provident Fund
Work Location: In person
