- Bachelor's degree or equivalent practical experience.
- 5 years of experience in retail management, field sales management, or channel marketing.
- Experience managing budgets, OPEX, and performance reporting.
- Experience managing retail promoters or field programs.
- Experience in agency/vendor relationship management and project implementation.
- Experience working in the consumer electronics industry.
- Experience using data to drive decisions and strong investigative skills.
- Proven track record of managing performance and driving results in a retail environment.
- Ability to understand, navigate, coordinate, and drive consensus amongst multiple internal and external stakeholders.
As a Channel Sales and Activation (CSA) Manager for India, you will be accountable for managing the day-to-day activities of Google's retail programs and field teams. You will be focusing on managing the performance of our large-scale in-store promoter program, including its associated Operational Expenditure (OPEX) and reporting. You will use your retail and sales expertise to lead the team to deliver on business goals across a complex set of product areas. You will have a solid foundation in retail operations and the ability to lead and influence partners and the broader organization.
- Oversee and manage the performance of the in-store promoter program to maximize the sell-out of Google devices and services. This includes setting performance targets, daily operations, driving like-for-like growth, and conducting Return on Investment (ROI) assessments of channel activities.
- Manage the OPEX Profit and Loss (P&L) for promoter and merchandising programs, including quarterly/annual budgeting, forecasting, and variance analysis.
- Manage third-party vendor relationships and performance against Service Level Agreements (SLAs). Build, coach, and guide the vendor CSA team.
- Ensure flawless execution of customer programs, experience roll-outs, and new product launches within partner retail stores. Drive the collection, analysis, and reporting of performance data and consumer insights to inform regional and global business decisions.
- Collaborate with India sales leads on short, mid, and long-term strategies to enhance sales, product placement, and consumer engagement.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.
