Role Objective
To understand the Showroom strategy and its alignment with the overall business strategy to effectively manage sales, operations, marketing & administration of the Showroom.
To understand Showroom sales, profitability, business targets and achievement methodology.
Primary Responsibilities
Sales
· Involve in counter sales to understand sales, product, customer purchase behaviour, market trends etc.
· Understand the sales data analysis process of the showroom.
· Suggest sales efficiency, quality improvements and cost optimization benchmarking leading practices.
Inventory
· Acquire product knowledge.
· Understand the Product Mix viz. Gold, Diamond, Precious, Silver, Sub Brands, etc. as per the market preferences and periodic review of the same.
· Involve in stock management on a daily basis; by maintaining the stock level and its replenishment as per the sales and customer preferences.
· Participate in product meet periodically and assist in selecting the products as per the prevailing trend and customer demands.
· Understand the process of old gold purchase and involve in the stock tallying of old gold on a daily basis.
Marketing
· Involve in Showroom Day to day marketing activities.
· Visit high profile and regular customers as a part of marketing plan to drive sales and increase the footfall.
· Understand and analyse the local market trend on regular base.
· Conduct competitor study and keep the track of the same.
Customer Service
· Interact with customers and understand their requirements, buying patterns and ensure that they are served as per the Brand Promise.
· Suggest measures to improve customer service standards.
People Management
· Understand the Showroom manpower fixation matrix.
· Understand the duties, responsibilities and targets of the MTMs.
· Participate in morning meetings.
· Suggest measures to develop the talents of the MTMS.
· Understand the Performance Management System Process.
· Actively participate in HR initiatives to drive overall engagement and motivation.
Operations
· Understand the company Standard Operating Procedures (SOPs).
· Suggest measures for cost savings through implementation of process improvement initiatives.
Job Types: Full-time, Permanent, Fresher
Pay: ₹30,000.00 - ₹35,000.00 per month
Benefits:
Education:
Experience:
- Retail management: 1 year (Preferred)
Work Location: In person
