Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Introduce and explain company products/services to customers.
- Generate leads and identify potential sales opportunities.
- Follow up with customers through phone calls and messages.
- Understand customer requirements and provide suitable information.
- Maintain accurate records of calls, customer details, and follow-ups.
- Achieve daily, weekly, and monthly calling and lead-generation targets.
- Handle customer questions, objections, and basic complaints professionally.
- Coordinate with the sales team to convert leads into customers.
- Provide regular reports on call activity and lead status.
Requirements
- Good verbal communication and interpersonal skills.
- Basic knowledge of English and/or Malayalam/Hindi as required.
- Previous telemarketing, telecalling, customer service, or sales experience is an advantage.
- Basic computer knowledge.
- Positive attitude and willingness to achieve targets.
- Ability to work independently and as part of a team.
Pay: ₹15,000.00 - ₹18,000.00 per month
Work Location: In person
