A waiter/waitress will be responsible for serving customers in a timely manner, and ensuring that food and beverages are delivered according to the order. They're also expected to clear the dining room efficiently and maintain a clean, hygienic, and inviting atmosphere.
DUTIES & RESPONSIBILITIES
- Working closely with the Food & Beverage Manager and the rest of the staff.
- Can multitask and enjoy working in a busy, fast-paced environment.
- Creating a welcoming environment for our guests.
- Efficiently taking orders from guests at tables in the restaurant, courtyard & lounge.
- Handle a section with multiple tables, ensuring swift service and displaying proper waiter skills.
- Being able to memorize Breakfast, Lunch, Dinner & Beverage menus.
- Ensuring the correct table setup, handover, and breakdown of the restaurant.
- Polish table hardware such as plates, cutlery and glasses.
- Showcasing food and beverage knowledge through taking orders and providing advice on ingredients, dietary restrictions, and upselling.
- Provide excellent customer service to everyone, anticipating the guest’s needs.
- Keep the restaurant clean & tidy by following daily structures set by the Food & Beverage Manager.
- Passionate about food and beverage and keen to learn while working.
- Possess a ‘’can-do’’ attitude, team player, and good communication skills.
Head Waiter should also:
- Oversee & execute monthly, weekly and daily routines of the restaurant instructing the team to follow the procedures.
- Collaborate with Food & Beverage Manager regarding HR related tasks such as but not limited to: hiring, terminations, evaluations of waiters/runners, disciplinary actions etc,
- Participate in weekly meetings with the Food & Beverage Manager.
- Take reservations by phone and online and organize the tables for optimal service flow.
- Train new employees to become waiters & runners in accordance with our Restaurant standards
- On a weekly basis, train waiters and runners to improve waiter skills and ensure the restaurant is optimally organized.
- On a daily basis follow up on the team and point out focus areas to the team to improve on.
Pay: ₹10,000.00 - ₹18,000.00 per month
Work Location: In person
