CAARA India is a premium hospitality and restaurant brand focused on delivering exceptional food, service, and guest experiences. With our growing presence across India, we are looking for energetic and experienced hospitality professionals to join our team at CAARA Indore.
Position Overview
We are looking for a passionate and hands-on Assistant Restaurant Manager to manage the day-to-day operations of the restaurant and ensure smooth service, excellent guest experience, team performance, and adherence to CAARA's operational standards.
The ideal candidate should have strong leadership skills, a guest-first approach, good communication abilities, and a solid understanding of restaurant operations.
Key Responsibilities
1. Restaurant Operations
- Manage daily restaurant operations and ensure smooth functioning of the outlet.
- Ensure high standards of food quality, service, hygiene, ambience, and guest experience.
- Monitor opening and closing procedures and ensure operational checklists are followed.
- Coordinate effectively with Kitchen, Service, Bar, Housekeeping, and other departments.
- Ensure compliance with company SOPs, policies, and operational standards.
2. Guest Experience
- Deliver exceptional and personalized guest service.
- Interact with guests regularly and proactively address feedback and concerns.
- Handle guest complaints professionally and ensure timely resolution.
- Build strong relationships with regular and VIP guests.
- Monitor guest satisfaction and identify opportunities to improve the overall experience.
3. Team Management
- Lead, supervise, and motivate the Front of House team.
- Allocate daily duties and responsibilities to team members.
- Conduct pre-shift briefings and ensure the team is well-informed about daily operations.
- Monitor staff grooming, attendance, punctuality, discipline, and performance.
- Coach and train team members on service standards, product knowledge, and SOPs.
- Support performance evaluations and identify training and development needs.
4. Sales & Revenue
- Monitor daily sales and outlet performance against targets.
- Drive upselling and suggestive selling initiatives.
- Monitor table turnover, average bill value, and other operational KPIs.
- Support the Restaurant Manager / management team in achieving revenue targets.
- Identify opportunities to increase sales and improve profitability.
5. Inventory & Cost Control
- Monitor food, beverage, and operating supplies to minimize wastage.
- Coordinate with the kitchen and purchase team for inventory requirements.
- Ensure proper storage and handling of restaurant supplies.
- Monitor breakages, wastage, and pilferage.
- Support stock-taking and inventory control processes.
6. Hygiene, Safety & Compliance
- Ensure the restaurant maintains excellent hygiene and cleanliness standards.
- Ensure compliance with food safety and workplace safety requirements.
- Conduct regular checks of service areas, guest areas, washrooms, and back-of-house areas.
- Ensure all team members follow grooming and hygiene standards.
- Immediately report and address any safety or operational concerns.
7. Reporting & Administration
- Prepare and maintain daily operational reports.
- Monitor attendance, manpower deployment, and shift schedules.
- Maintain records related to guest feedback, incidents, wastage, and operational issues.
- Communicate daily operational updates to the senior management team.
- Support audits and implementation of corrective actions.
Candidate Profile
- 2–5 years of experience in restaurant, café, fine dining, casual dining, or hospitality operations.
- Candidates with experience in premium or upscale restaurants will be preferred.
- Strong understanding of Front of House operations.
- Excellent communication and interpersonal skills.
- Strong leadership and team-management abilities.
- Guest-oriented and service-focused approach.
- Ability to work under pressure in a fast-paced environment.
- Good knowledge of restaurant SOPs, hygiene, and service standards.
- Basic knowledge of sales, inventory, and cost control.
- Comfortable working in rotational shifts, weekends, and public holidays.
Education
Preferred: Diploma / Degree in Hotel Management, Hospitality Management, or a related field.
What We Offer
- Opportunity to work with a growing premium hospitality brand.
- Career growth and internal development opportunities.
- Hands-on exposure to restaurant operations and management.
- Performance-driven work environment.
- Competitive salary based on experience and suitability.
Location
CAARA Indore, Madhya Pradesh
Job Type: Full-time
Benefits:
- Food provided
- Health insurance
- Provident Fund
Language:
Work Location: In person
