Job Responsibility:
- Contact customers via calls, emails, or messages to recover outstanding payments
- Negotiate repayment plans and ensure timely collections
- Recover full outstanding amount along with applicable interest and penalties
- Frame effective recovery strategies and submit weekly progress reports along with next 2-week
planning
- Identify and coordinate with experienced lawyers for filing cases and ensuring positive closure
- Maintain accurate records of customer interactions and recovery status
- Follow up regularly with clients to ensure payment commitments are met
- Handle customer queries and resolve issues professionally
- Coordinate with internal teams for account updates and escalations
- Ensure compliance with company policies and legal guideline.
Qualification:
- Bachelor's degree (B.Com/BBA/BA or equivalent)1–3 years of experience in Debt Recovery, Collections, Banking, or NBFC. Strong communication and negotiation skills required.
Skills:
- Strong communication skills
- Negotiation & persuasion
- Customer handling
- Problem-solving
- Basic MS Office knowledge
- Time management
- Attention to detail
- Ability to achieve recovery targets
Pay: From ₹25,000.00 per month
Benefits:
Work Location: Hybrid remote in Camp, Pune, Maharashtra
