Job Description:
We are looking the candidate who are experienced in Voice Process (AR Caller / AR calling) for medical billing in US Healthcare industry.
Job Responsibilities:
1. Calling Insurance Company on behalf of Doctors / Physician for claim status
2. Follow-up with Insurance Company to check status of outstanding claims
3. Handle Inbound and Outbound calls from US clients, excluding sales
4. Take in-bound calls from US Patients to fix appointments
5. Handle out-bound call to resolves insurance related issues
6. Verify the credentials of health care professionals
7. Strong knowledge in Denial management
8. Receive payment information if the claims have been processed
9. Ensure deliverable adhere to quality standards
10. Work cohesively in a team setting, Assist team members to achieve shared goals
11. Communication / Issue escalation to seniors if there is any in a timely manner
Skills:
- Candidate should be with strong logical capabilities, analytical and problem-solving skills
- Good knowledge of MS Office and familiarity with relevant computer applications
- Excellent communication skills
- Convincing skills
- Attention to Detail
- Deadline-Oriented
- Confidentiality
- Time Management
- Accuracy
- Initiative and Teamwork
Qualification:
Any graduate / Undergraduate
Experience:
0.6 Months – 4 Years (AR calling in US Healthcare)
