Relationship Executive – Reports to Principal and Marketing Manager
Job description
· Knowledge of Strengths & USPs of the School
· Overview of Competitors, Curriculum details, Facilities of the School, Admission Policies
· Addressing, handling or re-directing queries with regards to admission, PSA, Kids Club, Tours, , Hostel, etc. appropriately and on time
· Informing the parents of fee structure & School timings
· Fixing up interviews for parents (seeking admission for their children), who face difficulty in opting for boards (ICSE,CBSE & CIE), with the Coordinators
· Making follow up calls for enquiries received through mails , telephone or walk-in. Maintaining admission registration file
· Post registration , taking the parents on a School tour.
PURPOSE OF THE ROLE
The Relationship Executive in Centers shall act as an interface with the outside world & create value in:
· Increasing Student Admissions
· Communication and Coordination with Parents
· Publicity and Public Relations work for the Centers.
KEY RESPONSIBILITIES OF THE ROLE INQUIRIES
· Coordinating with administrator, Counsellor for interviews for the pre-primary admissions
· Arranging for the competency test for primary and secondary students and communicating the feedback on time.
· In case of appointment cancellation, informing the Parent /Coordinator /Counsellor / Administrator & Principal and closing the loop.
· Communicating the result of the Tests and Interview to all parents on time.
· Assisting the parents in selection of all optional facilities (Bus, Canteen, PSA, Kids Club)
· Handling the admissions which are located out of the city, coordinating with parents on phone regarding the admission forms and documents etc.
· Acknowledge the Admission form and send it to the Principal for approval & coordinate with fees department for collection of fees.
Working Days - Monday to Saturday
Excellent Interpersonal Skills Confident, Sales Experience, Immediate Joiners
Pay: ₹25,000.00 - ₹40,000.00 per month
Work Location: In person