JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Travel Coordinator - Job Description
Position Overview
The Travel Coordinator is responsible for managing and coordinating all aspects of business travel for JLL employees, ensuring efficient, cost-effective, and policy-compliant travel arrangements while delivering excellent customer service.
Key Responsibilities
Travel Management & Coordination Arrange comprehensive travel itineraries including flights, accommodations, ground transportation, and related services for employees across all levels. Process travel requests promptly while ensuring adherence to company travel policies and preferred vendor agreements. Monitor travel bookings and proactively address changes, cancellations, or disruptions to minimize impact on business operations.
Vendor Relations & Cost Management Maintain strong relationships with travel vendors, airlines, hotels, and car rental agencies to secure competitive rates and favorable terms. Negotiate corporate rates where applicable and identify cost-saving opportunities without compromising service quality. Track travel expenses and provide regular reporting on travel spend and patterns.
Policy Compliance & Support Ensure all travel arrangements comply with JLL travel policies and procedures. Provide guidance to employees on travel policies, approval processes, and expense reporting requirements. Stay current with travel regulations, visa requirements, and international travel protocols.
Customer Service & Problem Resolution Serve as primary point of contact for travel-related inquiries and issues. Provide 24/7 support for travel emergencies and last-minute changes. Handle complex itineraries and special accommodation requests with professionalism and efficiency.
Required Qualifications
Bachelor's degree or equivalent work experience
2-3 years of experience in corporate travel coordination or related role
Proficiency with travel booking systems and tools (Concur, Sabre, Amadeus, or similar platforms)
Strong knowledge of domestic and international travel logistics
Excellent organizational skills with ability to manage multiple priorities simultaneously
Outstanding communication and interpersonal skills
High attention to detail and accuracy
Proficiency in Microsoft Office Suite
Preferred Qualifications
Experience in commercial real estate or professional services industry
Certification in travel management (CTC, CTIE)
Experience with JLL or similar global organization preferred
Knowledge of expense management systems
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
