As a Network Operations Engineer, you will play a critical role in determining the company’s long-term goals. You will focus on providing operational and implementation support for Network, Wireless, firewall, DNS, DHCP, LAN, incidents, and changes.
Responsibilities:
- Perform network\server maintenance and system upgrades including service packs, patches, hot fixes, and security configurations
- Monitor network infrastructure, troubleshoot, and handle user incidents actively
- Provide medium to high complexity network support activities including occasional off-shift support in case of major outage reported.
- Work closely with Network Engineering, Network Security and Compliance teams
- Follow the change management process while performing network changes.
- Participate in the network technology design process.
- Analyze potential changes and enhancements to network software and hardware to determine impact on existing production environment.
- Work as a member of a project team on business projects
Experience:
- A bachelor’s degree in computer engineering or related field with 5+ years of experience, or equivalent combination of education and experience
- Strong conceptual knowledge of OSI and TCP network layers
- Strong working experience in switching and routing technologies (OSPF, EIGRP, BGP, etc.)
- 5+ years of experience in operations and managing Network devices, firewalls infrastructure.
- 5+ years of experience installing and building Network infrastructure.
- In-depth knowledge of network hardware and software technologies and best practices is required.
- 3+ years of experience in deploying and managing cloud networks in Azure/AWS and clear understanding of NSGs, ASGs and multi-region network deployment.
- Experience in deploying and supporting a large global network environment
- Experience in architecting and designing network solutions will be a Plus
- R&S and/or DC CCNA and CCNP preferred
- Good knowledge of PAN firewalls architecture, ACLs, policies, NATs, IPSEC VPNs, Global protect VPNs.
- Experience on SolarWinds IT infrastructure monitoring and provisioning is preferred
- LAN switching including VLAN, VTP, STP etc. is preferred
- Solid understanding of routing protocols ISIS, OSPF, BGP is preferred
- Understanding and practical experience with technologies such as Cisco SDA, ISE, VXLAN etc.
- Good working knowledge of Wireless network includes WLC 9800, 3500 Access points 9120 is preferred
- Solid knowledge of Cisco Catalyst 9000 series, Palo Alto firewalls, Nexus 93k series, APC UPS, OOB network is preferred
- Test and validation experience (Network hardware or software/OS) is preferred
- Knowledge of a network technology discipline (e.g., IP Routing and Switching, Routing Protocols-OSPF, BGP, WAN, IPSEC, PAN Firewall, Packet Analysis, SD Access, DNAC, Cisco ISE, Infrastructure, IT Tools, and other relevant technologies.
- Excellent troubleshooting skills in identifying and resolving complex networking issues
- Strong understanding of how DNS works and experience in deploying and managing the internal and external DNS environments
- Experience in managing different Load Balancer solutions.
- Experience with cloud networking and cloud connectivity.
- Scripting/programming skills will be a PLUS
- Proactively acquire an in-depth understanding of the organization and its processes as well as develop an understanding of incidents and change management principles and organization best practices.
- Medical device, pharmaceutical, biotech, or other regulated industry experience desired
- Good team player and able to take accountability of tasks assigned and follow through to completion.
- Strong communication and customer-facing skills (written, verbal, and formal presentation)
