Job Title: Collection Executive
Job Summary:
The Collection Executive is responsible for contacting customers to recover outstanding payments, resolving payment-related queries, negotiating repayment plans, and ensuring timely collections while maintaining a professional and customer-focused approach.
Key Responsibilities:
- Contact customers regarding overdue payments.
- Negotiate and follow up on payment commitments.
- Maintain accurate customer records and collection updates.
- Achieve daily and monthly collection targets.
- Handle customer queries professionally.
- Ensure compliance with company policies and regulatory guidelines.
Requirements:
- Graduate in any discipline (preferred).
- 0–2 years of experience in collections, telecalling, or customer service.
- Good communication, negotiation, and interpersonal skills.
- Basic knowledge of MS Excel and CRM systems.
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
