Operations & Logistics Manager — Export Operations
Employment Type: Full-time, work from office
We are looking for an experienced Operations & Logistics Manager to manage and oversee our international export operations, logistics, documentation, banking compliance, and shipment processes.
The ideal candidate should have hands-on experience with Indian export procedures, particularly postal exports, ICEGATE, EDPMS, e-Sanchit, bank export clearance, and DGFT processes.
Key Responsibilities
- Manage day-to-day export operations to USA, Europe, Japan, Singapore, and other international markets.
- Manage exports through the India Post / DNK Post Office export system and website, including preparation and processing of Postal Bills of Export (PBE).
- Manage bulk exports through Shiprocket, including shipment creation, documentation, customs processes, and coordination with logistics partners.
- Coordinate exports to 3PL and warehouse partners internationally, ensuring correct documentation, shipping instructions, and delivery.
- Manage and monitor export documentation and transactions through the ICEGATE portal, including customs-related processes and follow-up on export shipments.
- Prepare and manage export documentation and ensure that shipments are correctly reflected in relevant government systems.
- Coordinate with Customs, India Post, ICEGATE, freight/logistics providers, 3PL warehouses, and banks to resolve export and documentation issues.
- Manage e-Sanchit submissions and ensure that required export documents are correctly uploaded and processed.
- Monitor export transactions on EDPMS and ensure export entries are properly recorded and eventually closed.
- Handle the bank export clearance process, including coordination with the bank for export documentation, remittance matching, and closure of export transactions.
- Manage EDF completion/closure processes and follow up on pending export documentation.
- Manage DGFT e-BRC processes and ensure that export proceeds are correctly reflected and reconciled.
- Maintain accurate records of all exports, shipments, payments, documentation, and compliance requirements.
- Identify and resolve delays, discrepancies, and compliance issues in the export process.
- Develop and maintain clear SOPs and processes for export operations to ensure consistency and reduce operational errors.
Required Knowledge & Experience
The candidate must have practical, hands-on knowledge of:
- DNK / India Post export processes
- Postal Bill of Export (PBE)
- ICEGATE portal and customs export processes
- e-Sanchit
- EDPMS
- Bank export clearance and export remittance reconciliation
- EDF completion / closure
- DGFT e-BRC
- Indian Customs export procedures
- International courier/freight and logistics operations
- Shiprocket and bulk export processes
- Export documentation and compliance
Experience working directly with banks, Customs, ICEGATE, India Post, DGFT, logistics companies, and 3PL/warehouse partners will be highly preferred.
Ideal Candidate
We are looking for someone who is operational and hands-on, not only familiar with export terminology. The candidate should be able to independently manage an export from:
Shipment creation → Customs / ICEGATE → export documentation → shipment dispatch → payment/remittance → EDPMS → bank clearance → e-BRC / closure
Strong follow-up skills, attention to detail, problem-solving ability, and the ability to coordinate with multiple external stakeholders are essential.
Experience in e-commerce exports, particularly exports through marketplaces such as Amazon, will be a strong advantage.
What We Offer
- A key operational role with responsibility for international export operations
- Opportunity to build and improve the company's export and logistics processes
- Direct interaction with banks, Customs, ICEGATE, India Post, DGFT, logistics providers, and international 3PL partners
- Competitive salary based on experience and expertise
To apply: Please send your CV along with a brief description of your previous experience managing export operations, particularly PBE / India Post, ICEGATE, e-Sanchit, EDPMS, bank clearance, EDF, and e-BRC.
Pay: ₹35,000.00 - ₹45,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid time off
Experience:
- Logistics: 1 year (Required)
- ICEGATE: 1 year (Preferred)
- E-sanchit: 1 year (Preferred)
- export shipment: 1 year (Required)
Language:
Location:
- Lajpat Nagar, Delhi, Delhi (Preferred)
Work Location: In person
