Restaurant Captain
We are looking for a professional, customer-focused, and experienced Restaurant Captain to oversee the daily operations of the restaurant floor. The ideal candidate will ensure exceptional guest service, supervise service staff, coordinate with the kitchen, and maintain high standards of hospitality and operational efficiency.
Key Responsibilities
- Supervise the daily operations of the restaurant during assigned shifts.
- Lead, guide, and motivate the service team to deliver excellent customer service.
- Welcome guests, assist with seating arrangements, and ensure a pleasant dining experience.
- Take and coordinate reservations, manage table allocation, and monitor guest flow.
- Ensure food and beverages are served promptly and according to quality standards.
- Coordinate with the kitchen and bar team for smooth order execution.
- Handle guest feedback, complaints, and special requests professionally.
- Train and mentor stewards and new team members on service standards and SOPs.
- Monitor staff grooming, hygiene, and adherence to company policies.
- Ensure cleanliness and proper setup of dining areas before, during, and after service.
- Monitor stock levels of restaurant supplies and report replenishment requirements.
- Assist in preparing daily reports, shift handovers, and sales records.
- Ensure compliance with food safety, hygiene, and health regulations.
- Perform any other duties assigned by the Restaurant Manager or Management.
Qualifications & Experience
- 2–5 years of experience in restaurants, hotels, or hospitality establishments.
- Previous experience as a Restaurant Captain or Senior Steward is preferred.
- Knowledge of restaurant operations, food and beverage service, and guest handling.
Required Skills
- Restaurant Operations
- Team Supervision
- Guest Service
- Food & Beverage Service
- Order Coordination
- Communication Skills
- Leadership
- Time Management
- Problem Solving
- Attention to Detail
- Reporting & Documentation
Preferred Candidate Profile
- Experience in hotels, resorts, or fine dining restaurants.
- Strong leadership and organizational skills.
- Excellent communication and interpersonal abilities.
- Ability to work in shifts, weekends, and holidays.
- Positive attitude with a strong focus on guest satisfaction and service excellence.
- Well-groomed, professional, and customer-oriented.
Pay: ₹18,000.00 - ₹26,000.00 per month
Benefits:
Application Question(s):
- Current CTC ?
- Full time job at the resort, are you comfortable staying at the property?
Work Location: In person
