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Strong expertise in Microsoft 365 (Office 365) management and administration
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Proficient in SharePoint administration and Azure Active Directory management
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Extensive experience supporting and administering Windows 10, Windows 11 and Microsoft Windows Server environments
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Hands-on experience with ticketing systems and Remote Monitoring and Management (RMM) tools
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Solid knowledge and experience with backup and recovery technologies
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Experience configuring, managing and monitoring antivirus and endpoint security solutions
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Working knowledge of networking tools and platforms, including UniFi
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Familiarity with phone systems and PBX environments
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Knowledge of domain management and administration
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Excellent written and verbal communication skills
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A desire to learn and grow
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A highly motivated team player
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A proactive addition to our team
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Ability to prioritise
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Can work independently
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Possesses excellent troubleshooting skills and a strong logical mindset
Location: India
Work from Home option available
