Brand Servicing Manager – Franchise Expansion
Company: AntWork Consultants LLP
Location: RPS 12th Avenue, Sarai, Faridabad. (On-site)
Employment Type: Full-Time (6 working Days)
Experience: 1–3 Years
Salary: As per market standards + Performance Incentives
About AntWork Consultants LLP
AntWork Consultants LLP is a Growth & Expansion Consulting firm specializing in Franchise Development, Investor Acquisition, Brand Representation, and Business Expansion across PAN India.
We are looking for a proactive and client-focused Brand Servicing Executive who can manage client relationships, coordinate franchise expansion activities, and ensure seamless execution of expansion projects.
Key Responsibilities
- Act as the primary point of contact for assigned franchise brands.
- Manage end-to-end client servicing throughout the franchise expansion journey.
- Coordinate with internal teams including Marketing, Performance Marketing, Franchise Sales, Legal, Design, and Operations.
- Conduct regular review meetings with clients and provide project updates.
- Track deliverables, timelines, and project milestones to ensure timely execution.
- Coordinate franchise lead flow between marketing and sales teams.
- Prepare and present Monthly Marketing, Recruitment & Representation (MnR) reports.
- Follow up with clients for approvals, feedback, documents, and pending deliverables.
- Maintain project trackers, CRM records, and client communication logs.
- Ensure smooth execution of Franchise Development Programs (FDP) and expansion strategies.
- Assist in preparing business presentations, proposals, and expansion plans.
- Identify opportunities to improve client satisfaction and strengthen long-term relationships.
- Escalate critical issues to management and ensure timely resolution.
Required Skills
- 1–5 years of experience in Client Servicing, Account Management, Business Development, or Franchise Consulting.
- Excellent verbal and written communication skills.
- Strong coordination and stakeholder management abilities.
- Good presentation and reporting skills.
- Proficiency in Microsoft Excel, PowerPoint, Google Workspace, and CRM tools.
- Ability to manage multiple brands simultaneously.
- Strong organizational and problem-solving skills.
- Detail-oriented with excellent follow-up skills.
Preferred Experience
Candidates with experience in any of the following industries will be preferred:
- Franchise Consulting
- Retail Expansion
- QSR & Food Brands
- Hospitality
- Business Consulting
- Startup Ecosystem
- Client Relationship Management
Knowledge of franchise business models, franchise recruitment, and investor acquisition will be an added advantage.
Who Should Apply?
We are looking for someone who:
- Enjoys interacting with clients and building long-term relationships.
- Can work efficiently in a fast-paced startup environment.
- Takes ownership of projects from initiation to completion.
- Is proactive, organized, and solution-oriented.
- Can coordinate effectively across multiple teams and departments.
- Has a strong sense of accountability and professionalism.
What We Offer
- Direct exposure to India's growing franchise ecosystem.
- Opportunity to work with emerging and established brands.
- Fast career growth based on performance.
- Ownership of client success and expansion projects.
- Learning-oriented startup culture.
- Performance-based incentives.
Compensation
- Salary: As per market standards (based on experience and skills).
- Performance incentives based on client satisfaction, project execution, and business outcomes.
Important Note (Please Read Before Applying)
- Immediate Joiners Only.
- Candidates who can join immediately or within 7 days will be preferred.
- If your notice period exceeds 7 days, please do not apply.
- Candidates with prior experience in client servicing, franchise consulting, project coordination, or business expansion will be given preference.
- We are building a high-performance startup team. If you enjoy taking ownership, working closely with clients, and contributing to business growth, we'd love to hear from you.
Pay: ₹30,000.00 - ₹50,000.00 per month
Work Location: In person
