Academic Operations Specialist
Webskitters Academy
Location: Sector V, Salt Lake, Kolkata (Work from Office)
Employment Type: Full-Time
Experience: 3+ Years
Working Days: 5 Days a Week
Key Responsibilities
Academic & Operations Management
· Manage the end-to-end operational activities of the academy, ensuring smooth day-to-day functioning.
· Execute and continuously improve operational processes, policies, and standard operating procedures (SOPs).
· Plan, coordinate, and monitor batch scheduling, classroom allocation, and academic calendars.
· Ensure operational efficiency across online, offline, and hybrid learning programs.
· Prepare operational reports, dashboards, and MIS for management review.
· Coordinate with internal stakeholders to ensure timely execution of academy activities.
Student Lifecycle Management
· Manage the complete student journey from enrollment through course completion.
· Maintain accurate student records, attendance, documentation, and academic progress.
· Ensure timely communication regarding schedules, assessments, certifications, and academic updates.
· Address student concerns and ensure a high-quality learner experience.
· Monitor student engagement and retention initiatives.
Admissions & Career Counseling
· Counsel prospective students on career opportunities and suitable learning programs.
· Manage the complete admission lifecycle including inquiry handling, counseling, enrollment, documentation, and onboarding.
· Convert qualified leads into admissions while maintaining a consultative approach.
· Build strong relationships with students and parents throughout the admission process.
· Collaborate with the marketing team for admission campaigns and lead management.
Faculty Coordination
· Coordinate with trainers regarding batch planning, schedules, and resource allocation.
· Ensure timely communication of academic calendars and operational updates.
· Maintain faculty schedules, attendance, and session planning.
· Provide operational support to trainers for effective program delivery.
· Ensure optimum utilization of faculty resources.
Administrative Excellence
· Maintain operational documentation, compliance records, and process reports.
· Coordinate examinations, assessments, workshops, seminars, and student engagement activities.
· Ensure classrooms, infrastructure, and learning resources are operationally ready.
· Work closely with Placement, Academic, Marketing, Finance, and HR teams to support organizational objectives.
· Identify opportunities to improve operational efficiency and learner satisfaction.
Required Skills & Competencies
· Strong operational planning and execution capabilities.
· Excellent student relationship management skills.
· Experience in admissions counseling and conversion management.
· Strong coordination and stakeholder management abilities.
· Excellent verbal and written communication skills.
· High level of organizational and multitasking abilities.
· Analytical mindset with strong attention to detail.
· Ability to work in a fast-paced, target-driven environment.
· Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and Google Workspace.
· Familiarity with CRM, ERP, or Student Management Systems is preferred.
Experience
· Minimum 3 years of experience in EdTech, Educational Institutions, Training Organizations, Learning & Development, Academic Administration, or Academy Operations.
· Prior experience managing admissions, student operations, faculty coordination, and academic administration is highly preferred.
Why Join Webskitters Academy?
· Be part of one of Eastern India's fastest-growing technology-driven learning organizations.
· Work in a collaborative and innovation-focused environment.
· Opportunity to contribute to large-scale skill development initiatives.
· Continuous learning and professional growth opportunities.
· Performance-driven culture with long-term career progression.
About Us
Webskitters Academy is the training and skill development division of Webskitters Technology Solutions Pvt. Ltd., established with the vision of bridging the gap between academic learning and industry requirements through practical, technology-driven education.
Backed by the strong legacy of a globally recognized IT organization with over 15 years of industry excellence, Webskitters Academy focuses on delivering career-oriented training programs in emerging technologies and professional domains. The Academy is committed to nurturing future-ready talent through hands-on learning, live project exposure, industry mentorship, and structured development programs.
With a learner-centric approach, Webskitters Academy offers specialized training across domains such as Software Development, Artificial Intelligence, Digital Marketing, UI/UX Design, Game Development, Data Science, and other next-generation technologies. Our programs are designed to equip students and professionals with real-world skills aligned with evolving industry standards.
Driven by innovation, quality learning methodologies, and expert-led mentoring, Webskitters Academy continues to empower aspiring professionals to build successful and sustainable careers in the digital ecosystem.
For more details, visit www.webskittersacademy.in
Pay: ₹300,000.00 - ₹500,000.00 per year
Benefits:
Work Location: In person
