Busuu is one of the world's leading language-learning platforms, part of Chegg. We help over 100 million learners build language skills that change their lives — through apps, web, and now an AI-first product experience. We operate across consumer (B2C) and business (B2B/enterprise) markets in over 100 countries
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About Decision Intelligence
Decision Intelligence (DI) is the central capability that makes the business measurable, governed, and trusted. It spans data insights and analytics across the organization, operating through three layers: analytics partners embedded in business teams, a central hub that owns standards, metrics architecture, experimentation, and governance, and a platform layer (Data Engineering) that builds the infrastructure.
DI does not govern business decisions — it governs the standards that make those decisions trustworthy and evidence-based. We don't build dashboards on request; we build the foundations teams build on. We work hybrid with team members across India, the UK, and the EU.
You are the operational backbone of Busuu's Decision Intelligence function. As Head of Decision Intelligence, you anchor business-wide strategic intelligence, run the hub day-to-day, manage and develop analytics leaders as a player-coach, and own the methodology behind Busuu's weekly business performance reporting and monthly leadership reviews.
You operate as a player-coach: you lead capability work in the hub, grow direct reports across the organization, and continue to contribute hands-on to strategic analytics work. You partner with senior analytics stakeholders on metrics architecture and strategy, with the Director on hub direction, and with business leaders on analytics-driven narratives.
The role is the connective tissue of the function — turning measurement into operating decisions across the business. It is also a role with a clear trajectory: the right person grows into broader strategic leadership scope over time as the function scales.
Player-coach for direct reports — Develop 3-4 analytics leaders on craft, level progression, and strategic partnership capability. Balance coaching and mentorship with your own hands-on strategic analytics contributions.
Competencies Expected at this Level
Communication & Leadership — tactical day-to-day team communication; conflict resolution; makes sound talent decisions (hires, performance, promotions); coaches and develops with compassion; fosters collaboration; influences senior stakeholders.
Decision Intelligence is deliberately small and high-leverage. We are pragmatic about trade-offs, opinionated about standards, and committed to evidence over opinion. The hub is the connective layer between business teams and Executive Leadership — and as Head of Decision Intelligence, you are the connective tissue of that layer.
The function is scaling as part of broader business evolution at Busuu. The right person in this role will grow with it — expanding scope over time as the function matures.
We work hybrid across India, the UK, and the EU. The role is India-based with explicit time-zone bridging with EU/UK.
