Department
Administration & Facilities
Reports To
Owner / Senior Operations Manager
Location
Head Office (with travel to all outlet locations)
Brands Covered
Pop Tate's, Urban Tadka, Chimichurri, Current Affairs (~60 outlets)
Purpose of the Role
To manage the administrative, compliance, licensing, facilities, and vendor coordination functions across all YBFC brands, ensuring smooth non-culinary operations so Area Managers and outlet teams can focus on service and sales.
Key Responsibilities
1. Licensing & Compliance
* Track and renew all statutory licenses (FSSAI, Health, Excise/Liquor, Fire, Shop & Establishment, Trade License) across all outlets
* Maintain a master license expiry tracker with advance renewal alerts
* Coordinate with legal counsel and government liaisons for inspections, notices, and regulatory correspondence
2. Facilities & Maintenance Coordination
* Liaise with the maintenance team to ensure timely resolution of outlet issues
* Oversee AMC contracts (AC, refrigeration, fire safety, pest control, water purifiers, etc.)
* Coordinate landlord/mall management communication (NOCs, water/power restoration, structural issues)
3. Vendor & Contract Administration
* Manage vendor empanelment, contracts, and renewals (security, housekeeping, POS/software, printing, uniforms)
* Review contracts for red flags (lock-in periods, exclusivity clauses, data ownership) before renewal or signing
4. Documentation & Records
* Maintain a central repository of all outlet documents (lease/leave & license agreements, licenses, insurance policies)
* Support HR with documentation for biometric attendance, employee records, and policy circulars
5. Utility & Bill Management
* Oversee the utility bill authorization workflow (Area Manager approval before Accounts processes payment)
* Track electricity, water, and other utility costs across outlets for anomalies
6. New Outlet Support
* Assist with administrative setup for new outlets — license applications, utility connections, NOC documentation, vendor onboarding
7. Coordination & Reporting
* Act as a single point of contact between outlets, Area Managers, and head office for administrative matters
* Prepare periodic status reports (licenses due, maintenance pending, vendor contracts expiring) for management review
Requirements
* Graduate (any stream); MBA/PG in Administration preferred
* 5–8 years in administration, preferably in retail/QSR/hospitality with multi-location experience
* Strong knowledge of FSSAI, Excise, and municipal licensing processes
* Proficient in MS Excel/Google Sheets for tracking; comfortable with basic reporting tools
* Excellent coordination and follow-up skills; ability to manage multiple outlets remotely
Key Skills
* Organized, detail-oriented, deadline-driven
* Strong vendor negotiation ability
* Comfortable liaising with government offices and landlords
* Problem-solver who can work independently across a decentralized outlet network
Pay: ₹50,000.00 - ₹60,000.00 per month
Work Location: In person
