- Job Title: E-commerce & Marketplace Operations Manager
Location: New Citilight, Surat (Work from Office Only)
About the Role
We are looking for an experienced E-commerce & Marketplace Operations Manager to lead our marketplace operations and coordinate day-to-day execution across our D2C business. The role involves managing a small team, ensuring smooth marketplace operations, improving catalogue quality, and driving marketplace growth through effective execution.
Experience Required
- 3+ years of relevant experience in E-commerce/Marketplace Operations
- Prior experience managing marketplaces for a D2C brand
- Experience leading or coordinating a small team is preferred
Platforms
- Amazon
- Flipkart
- Myntra
- Ajio
- Nykaa
- Shopify
Tools
- Unicommerce
- Shiprocket
- MS Excel (Pivot Tables, VLOOKUP, Data Analysis)
Key Responsibilities
- Lead day-to-day marketplace operations across all sales channels
- Manage and guide the Marketplace Executive and Customer Support Executive
- Product listings and catalogue management (Amazon A+, Flipkart RPD, video cataloguing, keyword research)
- Plan and execute marketplace ads, promotions, deals, and coupons
- Monitor advertising performance and prepare reports
- Coordinate inventory, order processing, and warehouse operations
- Ensure smooth order fulfilment and customer experience across marketplaces
- Analyze marketplace performance and recommend improvements
What We're Looking For
- Strong understanding of Amazon, Flipkart, Myntra, Ajio, and Nykaa seller panels
- Hands-on experience with catalogue management and marketplace advertising
- Strong analytical skills and proficiency in MS Excel
- Organized, detail-oriented, and capable of leading a small team
- Experience in the fashion, apparel, beauty, or lifestyle industry is preferred
Only candidates with relevant marketplace operations experience should apply.
Pay: ₹20,000.00 - ₹45,000.00 per month
Application Question(s):
- Which marketplaces have you managed? (Amazon, Myntra, Flipkart, Ajio, Nykaa, Shopify)
- Which OMS/ERP have you used? (Unicommerce, Vinculum, EasyEcom, etc.)
- Have you managed marketplace ads (Sponsored Products, Deals, Coupons, etc.)?
- How many years of experience do you have in marketplace operations?
Work Location: In person
