At Epiq , your work contributes to complex, global legal outcomes. You’ll join a values‑driven community where integrity guides decisions, relentless service sets the bar, and we thrive on big challenges together. We invest in your growth with enterprise‑wide learning and mobility. We celebrate who you are, and we respect life beyond work with flexibility that’s recognized externally. Enabled by modern platforms and AI, you’ll do the most meaningful work of your career and see your impact at scale.
Job Description:
Summary
The CLM Consultant / Configuration Engineer is responsible for implementing, configuring, and optimizing Contract Lifecycle Management (CLM) solutions aligned to client business processes and compliance requirements. This role involves configuring workflows, templates, approval hierarchies, roles, permissions, and business rules within CLM platforms to support enterprise contracting operations.
The role requires close collaboration with business analysts, technical leads, project stakeholders, and end users to ensure successful implementation and adoption of CLM solutions. The ideal candidate will have hands-on experience delivering end-to-end CLM implementations across one or more leading CLM platforms.
Job Responsibilities
Configure and implement CLM solutions to meet client and project requirements, including workflows, templates, approval hierarchies, business rules, and notifications.
Implement and manage user roles, permissions, access controls, and security configurations within CLM platforms.
Collaborate with business analysts, technical leads, and stakeholders to translate business requirements into scalable CLM configurations and solutions.
Participate in requirement gathering, solution design discussions, configuration workshops, testing, and deployment activities.
Test and validate configurations to ensure functionality, usability, compliance, and system performance requirements are met.
Troubleshoot configuration-related issues and work with technical teams to resolve complex implementation challenges.
Maintain detailed documentation of configurations, workflows, business rules, and implementation activities.
Support user training, user acceptance testing (UAT), go-live activities, and postimplementation support.
Recommend process improvements and CLM best practices to enhance contract management efficiency and user adoption.
Education:
Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field; or equivalent practical experience.
Required Skills
4–6 years of overall professional experience with at least 2 full lifecycle implementations of Contract Lifecycle Management (CLM) solutions.
Hands-on implementation and configuration experience with any of the leading CLM platforms such as Agiloft, Malbek, or Leah (previously ContractPodAi) is required.
Strong experience configuring workflows, templates, approval processes, clause libraries, business rules, forms, roles, and permissions within CLM platforms.
Good understanding of CLM best practices, contract workflows, compliance requirements, and process optimization.
Experience working closely with business users, legal teams, procurement teams, and technical stakeholders in enterprise environments.
Certification in one of these CLM tools is mandatory - Agiloft, Malbek, Leah (formerly ContractPodAi).
Strong analytical, troubleshooting, and problem-solving skills with high attention to detail.
Good communication and stakeholder management skills with the ability to work effectively in cross-functional teams.
Preferred Skills:
Familiarity with one or more additional CLM platforms such as Ironclad, Conga, or Docusign is an added advantage.
Experience in documentation, testing, validation, and user support activities is preferred.
Your specific salary will be determined based on several factors:
Location-based market rate for the role
Your abilities in relation to the job specification
Performance during screening and interview
Pay parity with the wider team in the considered location
Further details about the package will be provided during the initial screening call with the Talent Acquisition Team.
Epiq Leadership Compass
Fosters Relationships & Collaboration
Builds trust and alignment through open communication, shared goals, and strong partnerships to drive collective success.
Build trust-based partnerships
Nurture long-term relationships
Remove collaboration barriers
Celebrate cross-team success
Engages & Influences
Inspires action and alignment through clear communication, purposeful influence, and a compelling vision.
Use storytelling to build buy-in
Align communication with organizational goals
Guild alignment through strong engagement
Maximizes Performance
Sets and reinforces performance standards that drive results, ensure accountability, and align with Epiq’s goals.
Use data to identify improvement opportunities
Make informed decisions
Align team goals with boarder strategy
Empower teams to manage their own goals
Translate vision into clear priorities
Prepare for disruptions with strong change management
Achieves Operational Success
Drives continuous improvement and operational excellence through smart processes, data insights, and quality execution.
Improve workflows for team efficiency
Use clear documentation and expectations
Resolve issues quickly using data and feedback
It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.
