Customer Service Representatives (CSRs) serve as the primary link between a company and its clients, ensuring a seamless and positive user experience. Their core role involves handling inquiries, resolving product or service complaints, and assisting with order processing across channels like phone, email, and live chat. By addressing customer needs promptly, practicing empathy, and accurately logging interactions in CRM software, CSRs protect brand reputation, drive customer loyalty, and directly contribute to business growth.
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person
