Tele-Caller / Tele-Sales & Academic Counsellor (Work from Home)
Company: WaytooGreen — India's First Ed-Tech LMS Platform
Department: Sales & Admissions
Employment Type: Full-time
Work Mode: Work from Home (100% remote)
About the Role
Waytoogreen is looking for a full-time Tele caller to be the first human voice of our platform for prospective learners, parents, institutions, and channel partners. You'll handle outbound and inbound calls, explain our LMS and course offerings, drive demo bookings and enrolments, and keep an accurate, real-time record of every interaction in our system.
Key Responsibilities
- Make outbound calls to leads from campaigns, website enquiries, referrals, institutional tie-ups, and the existing database
- Handle inbound enquiries professionally with accurate, complete information
- Qualify leads against defined criteria (learner category, course interest, budget, decision timeline, urgency)
- Follow the approved calling script and objection-handling framework
- Build and maintain thorough working knowledge of the Waytoogreen LMS platform and TNAU ODL courses, and recommend the right fit for each learner
- Convert qualified leads into demo bookings, trial sign-ups, and paid enrolments; own the follow-up cycle through to conversion or closure
- Coordinate with counselling, academic, and support teams for demo scheduling and learner on boarding
- Assist enrolled learners with payment processes, documentation, and first-time platform access
- Maintain accurate, real-time records of every call, lead status, and follow-up in the company ERP/CRM
- Attend daily team huddles and weekly review meetings
What We're Looking For
- Strong verbal communication skills and a professional, courteous phone manner
- Comfortable with target-driven outbound calling (minimum 5 hours of live talk time per working day)
- Prior experience in telesales, tele-calling, or academic counselling preferred
- Basic comfort working with CRM/ERP tools, diallers, and video-conferencing software
- Self-disciplined and reliable in a remote work setting
Work-From-Home Setup Requirements
Candidates must be able to provide, at their own cost:
- A stable broadband internet connection with a mobile-data backup
- A personal laptop in good working condition (candidate must own and maintain the device)
- A smartphone capable of running the ERP app with GPS enabled
- A headset with microphone suitable for continuous calling
- A quiet, professional workspace free from background noise and interruptions
- A power backup arrangement adequate for a full shift
Work Schedule
- Shift window: Start time between 9:30 AM – 11:30 AM IST (9-hour shift, inclusive of breaks)
- Working days: Monday to Sunday, roster-based, with 1 rotational weekly off
- Shift patterns: 9:30 AM–6:30 PM / 10:30 AM–7:30 PM / 11:30 AM–8:30 PM
Compensation & Incentives
- 15000 /-
- Performance-linked incentive on enrolments/revenue contribution (₹4,00,000 monthly team target basis)
How to Apply: Send your updated resume to [email protected]. Don't just hit apply with a generic CV. Pitch to us. Tell us about a sales funnel you built from scratch, the metrics you achieved, and how you plan to scale Waytoogreen.
Let’s build the future of green skilling.
#Agritech #Hiring #Telecaller#Tele-Sales #Academic Counsellor #EdTech #Sustainability #ChennaiJobs #StartupJobs #100% Remote.
Job Types: Full-time, Permanent, Fresher
Pay: ₹15,000.00 - ₹17,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: Remote
