Logistics Executive
Experience Required: 2–3 Years
Employment Type: Full-Time
Job Summary
We are looking for a proactive and detail-oriented Logistics Executive to manage day-to-day e-commerce logistics operations. The candidate should have hands-on experience in handling online store orders, shipment processing, courier coordination, and order tracking through Shiprocket. The role requires strong coordination skills, operational efficiency, and the ability to manage dispatches smoothly.
Key Responsibilities
- Manage complete order processing and shipment operations for the e-commerce store.
- Create and process shipments through Shiprocket.
- Coordinate with courier partners for pickups, deliveries, RTOs, and delayed shipments.
- Track orders and ensure timely dispatch and delivery.
- Handle shipping labels, invoices, packaging coordination, and dispatch management.
- Monitor NDR (Non-Delivery Reports) and take necessary actions.
- Maintain daily logistics reports and shipment records.
- Coordinate with warehouse and customer support teams for smooth order fulfillment.
- Resolve shipment-related issues and customer complaints efficiently.
- Ensure inventory and dispatch data are updated accurately.
Required Skills
- 2–3 years of experience in e-commerce logistics operations.
- Hands-on experience with Shiprocket.
- Good understanding of courier management and order fulfillment processes.
- Basic knowledge of Excel/Google Sheets.
- Strong communication and coordination skills.
- Ability to work in a fast-paced environment and manage multiple orders efficiently.
Preferred Qualifications
- Experience handling Shopify, WooCommerce, or other e-commerce platforms will be an added advantage.
- Knowledge of inventory management and warehouse coordination preferred.
Job Type: Full-time
Pay: ₹10,840.22 - ₹33,856.71 per month
Work Location: In person
