HOTEL FRONT OFFICE EXECUTIVE / RECEPTIONIST – FRESHERS WELCOME
Reputed Hotel in Paharganj – Paharganj, New Delhi
Established family-owned hotel operating since 1978
Salary: ₹18,000–₹20,000 per month (fixed, in hand)
Performance Incentive: Up to ₹3,000 extra per month after completion of the three-month probation period
Job Type: Full-time, Permanent
Work Location: Paharganj, near New Delhi Railway Station
About the Position
We are looking for a confident, well-spoken and customer-friendly Front Office Executive to manage hotel reception and assist guests.
Good spoken English and basic computer knowledge are essential. Freshers are welcome, and complete training in hotel operations and hotel-management software (PMS) will be provided.
Key Responsibilities
- Handle guest check-ins and check-outs
- Attend telephone, WhatsApp, walk-in and direct-booking enquiries
- Explain room categories, tariffs and hotel facilities
- Convert suitable enquiries into confirmed bookings
- Manage reservations, room allocation, billing and payments
- Handle guest requests, questions and complaints professionally
- Coordinate with housekeeping and maintenance staff
- Maintain guest records, cash records and proper shift handovers
- Assist with online reservations and routine front-office operations
Candidate Requirements
- Good spoken English is essential
- Basic computer, email and internet knowledge
- Confident, presentable and guest-friendly personality
- Honest, punctual and responsible
- Comfortable handling guests, telephone calls and payments
- Graduate preferred; capable 12th-pass candidates may also apply
- Freshers and experienced candidates are welcome
- Preferred age: Up to 35 years
- Immediate joining preferred
Shift Requirements
- Must be comfortable working rotational shifts
- Morning shift: 8:00 AM–6:00 PM
- Night shift: 6:00 PM–8:00 AM
Benefits
- Fixed in-hand salary of ₹18,000–₹20,000
- Monthly performance incentive of up to ₹3,000 after probation
- Complete training in hotel operations and PMS software
- Stable, long-term employment
- Clean, air-conditioned reception
- Supportive, family-managed working environment
- Opportunity to learn guest handling, reservations, billing and hotel operations
Important
Applicants must be comfortable speaking with guests in English. Candidates who cannot communicate comfortably in English or cannot accept the applicable shift timings should not apply.
Only candidates genuinely interested in attending an in-person interview in Paharganj should submit their updated CV through Indeed and Whataspp to 9999634393. A voice note with a submission of introduction in English will facilitiate the process effectively.
Pay: ₹18,000.00 - ₹20,000.00 per month
Work Location: In person
