Job Overview
We are looking for a motivated and enthusiastic Telecaller to join our team. The candidate will be responsible for making outbound calls, handling customer inquiries, generating leads, and promoting our products/services. The ideal candidate should have good communication skills, a positive attitude, and the ability to build strong customer relationships. Freshers and experienced candidates are welcome to apply.
Responsibilities:
- Make outbound calls to potential or existing customers.
- Answer incoming customer inquiries and provide information about products/services.
- Generate leads and schedule appointments for the sales team.
- Maintain customer records and update CRM/database.
- Follow up with customers regarding inquiries, payments, or feedback.
- Handle customer complaints professionally and escalate issues when required.
- Achieve daily/weekly call and conversion targets.
Requirements:
- Good verbal communication skills.
- Basic computer knowledge and familiarity with MS Office.
- Ability to persuade and build rapport with customers.
- Strong listening and problem-solving skills.
- Previous telecalling, customer service, or sales experience is preferred.
- Minimum qualification: Graduate
Skills:
- Communication and interpersonal skills
- Customer service orientation
- Sales and negotiation skills
- Time management
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
