Key Responsibilities
Sales Performance
- Achieve individual and team sales targets for vehicle sales.
- Monitor daily, weekly, and monthly sales performance.
- Develop and implement sales strategies to maximize revenue.
- Ensure effective lead generation, follow-up, and conversion.
- Drive sales of accessories, finance, insurance, and extended warranty products.
Team Leadership
- Lead, motivate, and coach the sales team to achieve performance goals.
- Conduct daily sales briefings and performance reviews.
- Train new and existing sales executives on products, sales techniques, and customer handling.
- Monitor productivity and provide regular feedback.
- Foster a high-performance and customer-centric culture.
Customer Relationship Management
- Ensure excellent customer experience throughout the sales journey.
- Resolve customer concerns and escalations promptly.
- Build long-term customer relationships to encourage repeat business and referrals.
- Maintain high customer satisfaction scores.
Sales Operations
- Monitor showroom activities and ensure proper customer engagement.
- Ensure accurate documentation for vehicle bookings and deliveries.
- Maintain CRM records with updated customer information.
- Coordinate with finance, insurance, and delivery teams for seamless customer experience.
- Ensure compliance with dealership policies and manufacturer guidelines.
Business Development
- Identify new business opportunities and local market potential.
- Conduct promotional activities, roadshows, exhibitions, and corporate sales initiatives.
- Build relationships with corporate clients and fleet customers.
- Analyze competitor activities and market trends.
Reporting & Analysis
- Prepare daily, weekly, and monthly sales reports.
- Analyze sales data and recommend improvement plans.
- Track team KPIs and sales pipeline.
- Report market feedback and customer insights to management.
Key Performance Indicators (KPIs)
- Team Sales Achievement (%)
- Individual Sales Achievement
- Lead Conversion Rate
- Customer Satisfaction (CSI)
- Repeat and Referral Sales
- Accessories/Finance/Insurance Penetration
- Team Productivity
- Revenue Growth
Required Qualifications
- Bachelor's degree in Business Administration, Marketing, Commerce, or a related field.
- MBA in Sales/Marketing is an added advantage.
Experience
- 5–8 years of experience in automobile sales.
- Minimum 2 years of experience leading a sales team.
- Experience in dealership operations is preferred.
Required Skills
- Strong leadership and team management skills.
- Excellent sales and negotiation abilities.
- Customer relationship management expertise.
- Knowledge of automobile products and market trends.
- Strong communication and interpersonal skills.
- Analytical and problem-solving abilities.
- Proficiency in CRM systems and Microsoft Office.
- Ability to work under pressure and achieve targets.
Competencies
- Leadership
- Strategic Thinking
- Customer Focus
- Decision Making
- Coaching & Mentoring
- Result Orientation
- Communication
- Team Collaboration
- Time Management
- Conflict Resolution
Working Conditions
- Work primarily from the dealership showroom.
- Travel for customer visits, events, and promotional activities as required.
- Flexible working hours, including weekends and holidays based on business requirements.
Compensation & Benefits
- Competitive fixed salary.
- Performance-based incentives.
- Sales commission (as applicable).
- Health insurance and statutory benefits.
- Training and career development opportunities.
Career Progression
Team Lead – Sales → Assistant Sales Manager → Sales Manager → Branch Manager → Regional Sales Manager
Pay: ₹20,000.00 - ₹40,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Work Location: In person
