Position: Seller Manager
Location: Kannur, Kerala
Job Type: Full-time
Experience Required: 5+ years in e-commerce, sales, or related fields
About Us:
Jazp.com is a prominent name in the e-commerce industry, committed to building a vibrant marketplace where sellers and buyers connect. We’re looking for a dedicated Seller Acquisition & Support Specialist to streamline the onboarding process, ensuring sellers have the tools and guidance needed to succeed on our platform.
Role Overview
The Seller Manager will lead and oversee the Seller Onboarding, Catalogue and Training, and Seller Relationship teams, driving overall seller success and revenue growth. This role demands strong leadership, strategic thinking, and a results-oriented approach to ensure seamless seller operations, enhance seller performance, and maximize platform profitability.
Key Responsibilities
1. Team Leadership and Management: - Head the Seller Onboarding, Catalogue and Training, and Seller Relationship departments.
- Provide guidance, mentorship, and performance feedback to team members to foster a high
-performing work environment.
- Develop and implement workflows and processes to ensure departmental efficiency.
2. Strategic Planning and Revenue Growth:
- Create and execute strategies to onboard high-potential sellers, enhance their performance, and boost overall platform revenue.
- Identify opportunities for scaling seller operations and increasing GMV (Gross Merchandise Value).
- Collaborate with cross-functional teams to align seller initiatives with broader company goals.
3. Seller Portfolio Management:
- Oversee the onboarding process to ensure a seamless seller journey from registration to activation.
- Ensure effective training programs are in place to empower sellers with platform knowledge and tools.
- Monitor and enhance seller performance through regular reviews, targeted feedback, and actionable improvement plans.
4. Relationship Building and Escalation Handling:
- Cultivate strong relationships with top-performing sellers to encourage long-term collaboration.
- Act as the escalation point for critical seller issues, ensuring prompt resolution and satisfaction.
5. Market Insights and Competitor Analysis:
- Analyze market trends and competitor activities to identify new growth opportunities for sellers.
- Leverage data to recommend product offerings, promotional strategies, and pricing adjustments.
6. Reporting and KPIs:
- Track and report on team and seller performance metrics, such as onboarding rates, training success, and revenue contribution.
- Develop dashboards and reports for senior management to showcase progress and achievements.
Required Skills and Qualifications
- Experience: At least 5+years of experience in e-commerce, sales, or related fields, with at least 2 years in a managerial or leadership role.
- Education: Bachelor’s degree in Business Administration, Marketing, or a related field (MBA preferred).
Skills:
- Proven leadership and team management capabilities.
- Strong analytical skills with proficiency in data interpretation and reporting tools.
- Excellent communication and negotiation skills.
- Hands-on experience with e-commerce platforms and seller management systems.
- A strategic mindset with a focus on achieving business goals.
What We Offer
- Competitive salary with performance-based incentives.
- A leadership role with significant impact on the company’s revenue and growth.
- Opportunities for professional development in a dynamic and fast-paced environment.
- Collaborative work culture and access to the latest industry tools and insights.
Contact No:85905 58425
[email protected]
Benefits:
- Flexible schedule
- Paid sick time
Work Location: In person
