Key Responsibilities:
- Maintain and troubleshoot computer systems, laptops, printers, and network devices.
- Install and update software, operating systems, and antivirus programs.
- Provide technical support to employees for hardware and software issues.
- Manage data backup and ensure data security.
- Monitor internet connectivity and network performance.
- Maintain IT inventory and asset records.
- Configure email accounts and user access permissions.
- Coordinate with external vendors for IT-related services and repairs.
- Ensure smooth functioning of office IT infrastructure.
- Prepare and submit periodic IT reports.
Requirements:
- Graduate/Diploma in Computer Science, IT, or related field.
- Basic knowledge of computer hardware, networking, and software installation.
- Familiarity with Windows OS, MS Office, and internet applications.
- Good troubleshooting and problem-solving skills.
- Strong communication and coordination abilities.
Experience:
- 1–3 years of relevant IT support/computer operations experience preferred.
Skills:
- Hardware & Software Troubleshooting
- Network Management
- Data Backup & Security
- MS Office & Email Management
- Technical Support
- Documentation & Reporting
Pay: ₹15,000.00 - ₹20,000.00 per month
Work Location: In person