Job Description: Required Skills and Competencies
- Strong experience in learning operations, LMS administration, and training coordination.
- Proficiency in instructional design and e-learning development tools such as Articulate Storyline and Adobe Captivate.
- Good understanding of instructional design principles, adult learning methodologies, and learner engagement practices.
- Experience in stakeholder management, learner communication, reporting, and cross-functional coordination.
- Working knowledge of SCORM, xAPI, and digital learning deployment standards.
- Strong analytical, communication, problem-solving, and project coordination skills.
- Ability to manage multiple learning initiatives in a fast-paced and evolving environment.
Responsibilities: Key Responsibilities
- Design and develop interactive digital learning content, including e-learning modules, assessments, job aids, simulations, and learner-facing resources using tools such as Articulate Storyline and Adobe Captivate.
- Manage LMS administration activities including course setup, user management, batch assignments, certifications, learning paths, content uploads, and training reports.
- Coordinate end-to-end learning operations, including training schedules, learner communication, session logistics, attendance tracking, completion monitoring, and post-session follow-up.
- Support onboarding, compliance, leadership, and functional capability-building programs through effective learning coordination and operational support.
- Create engaging assessments, quizzes, multimedia assets, and learning interventions aligned to business needs and adult learning principles.
- Partner with business stakeholders, subject matter experts, trainers, and HR teams to gather requirements, define learning objectives, and deliver learning solutions on time.
- Ensure digital learning content is compatible with LMS requirements and standards such as SCORM and xAPI, and support smooth deployment and learner access.
- Generate dashboards, reports, and learning analytics to monitor participation, completion, learner progress, and training effectiveness.
- Provide learner and stakeholder support by resolving LMS and training-related queries within defined service levels.
- Maintain accurate learning records, audit-ready documentation, training trackers, and standard operating procedures to ensure compliance and process discipline.
- Continuously improve learner experience by identifying process enhancements, leveraging digital tools, and recommending innovative approaches to learning delivery.
Qualifications: Qualifications
- Bachelor’s degree in any discipline; specialization in Education, Instructional Design, Learning Technologies, Human Resources, or a related field is preferred.
- Certification in Instructional Design, e-learning development, LMS platforms, or learning technologies will be an advantage.
- Experience in corporate learning, capability development, digital training, or talent development environments is preferred.
Good to Have
- Experience with additional authoring and multimedia tools such as Rise 360, Camtasia, Vyond, or similar platforms.
- Exposure to AI-enabled learning solutions, learning analytics, or digital capability platforms.
- Basic understanding of graphic design, video editing, accessibility, or content localization practices.
