Captain & Cashier – Food & Beverage Service
Company: Saffon Hotel
Location: Chandigarh–Ambala Highway, Dera Bassi, Punjab
Job Type: Full-time
Industry: Hospitality / Hotel / Restaurant
Job Summary
Saffon Hotel is looking for an experienced and customer-oriented Captain & Cashier to oversee restaurant floor operations while managing guest billing and payment transactions. The ideal candidate should have strong leadership skills, excellent customer service abilities, and hands-on experience with POS billing systems.
Key Responsibilities
- Supervise daily restaurant floor operations and ensure exceptional guest service.
- Welcome guests, assist with seating, and ensure a pleasant dining experience.
- Take orders and coordinate with the kitchen and service team for timely delivery.
- Handle guest billing through the POS system and process cash, card, and digital payments accurately.
- Maintain cash float, prepare shift closing reports, and reconcile daily collections.
- Address guest queries and resolve complaints professionally.
- Ensure compliance with hygiene, safety, and service standards.
- Train and guide stewards to maintain service quality.
- Coordinate with the kitchen, housekeeping, and front office for smooth operations.
- Monitor table turnover, service efficiency, and guest satisfaction.
Candidate Profile
- Experience: 1–3 years in a similar role in a hotel, restaurant, café, or fine-dining establishment.
- Education: Graduate or Diploma in Hotel Management preferred.
- Good communication and interpersonal skills.
- Experience using POS billing software.
- Strong cash-handling and billing knowledge.
- Leadership and team management skills.
- Ability to work in rotational shifts, weekends, and public holidays.
- Well-groomed with a professional and positive attitude.
Preferred Skills
- Restaurant Operations
- Food & Beverage Service
- POS Billing
- Cash Handling
- Customer Service
- Team Supervision
- Guest Relations
- Complaint Resolution
- Upselling
- Shift Management
Salary
As per industry standards and experience.
Benefits
- Competitive salary
- Growth opportunities within the organization
- Supportive work environment
- Staff meals during duty
- Uniform provided
Interested candidates can apply through the job portal or share their resume with the HR team or contact-7710100641
Pay: ₹20,000.00 - ₹28,000.00 per month
Benefits:
- Flexible schedule
- Food provided
- Paid sick time
Work Location: In person
