Key Responsibilities
- Handle inbound/outbound customer calls
- Resolve customer queries professionally
- Maintain quality communication with customers
- Achieve process targets and performance metrics
- Update customer information accurately in CRM systems
Required Skills
- Good English communication skills
- Basic computer knowledge
- Customer handling and problem-solving ability
- Ability to work in a target-oriented environment
- Positive attitude and teamwork skills
Eligibility
- Freshers & experienced candidates can apply
- Experience in BPO / customer support / sales is preferred
- Immediate joiners preferred
Benefits
- Attractive salary packages
- Growth opportunities
- Friendly work environment
- Incentives and performance bonuses
Pay: ₹20,000.00 - ₹31,000.00 per month
Benefits:
Education:
Experience:
- BPO, telecalling, customer support, or sales process: 1 year (Required)
- Inbound Calling , Outbound Calling: 1 year (Required)
- Basic computer and typing knowledge: 1 year (Required)
- Ability to work in rotational/target-based environment: 1 year (Required)
- CRM/software handling knowledge: 1 year (Required)
- Sales and upselling capability: 1 year (Required)
- Ability to manage pressure and performance targets: 1 year (Required)
- Positive attitude with team collaboration skills: 1 year (Required)
- Fluent English and Hindi: 1 year (Required)
Language:
- English, Hindi (Required)
Work Location: In person
