Department: Back Office Coordinator
Experience: 1–4 Years
Location: Delhi
Industry: Tiles & Sanitary Ware
Key Responsibilities:
- Back Office Operations
- Prepare and maintain sales reports, MIS reports, quotations, orders, and other documents.
Sales Coordination
- Support the sales team with customer information, order details, quotations, and follow-ups.
- Coordinate with the concerned departments for timely order processing and delivery.
- Monitor pending customer orders and ensure regular follow-up.
- Share important customer updates with the concerned sales person/manager.
- Assist in preparing sales and performance reports.
- Update daily sales and customer-related data in CRM/Excel.
- Coordinate with Sales, Accounts, Warehouse, Purchase, and Dispatch teams.
- Track order status, pending orders, deliveries, and customer requirements.
- Maintain proper documentation and filing of records.
- Prepare daily, weekly, and monthly reports as required by management.
Required Skills:
- Good communication and interpersonal skills.
- Good knowledge of MS Excel and CRM software.
- Strong follow-up and coordination skills.
- Good data management and reporting ability.
- Customer-focused approach.
- Ability to manage multiple tasks and meet deadlines.
Pay: ₹20,000.00 - ₹25,000.00 per month
Work Location: In person
